Terms of Service – Hojozaty
Last updated: October 24, 2026
Welcome to Hojozaty (hojozaty.online). By using the website or contacting us through our channels, you agree to the following Terms of Service.
1. About the platform
Hojozaty is an online platform for booking hotels and furnished apartments in Damascus and across Syria. It displays accommodation information and helps users send and follow up on booking requests.
2. Hojozaty as an intermediary
Hojozaty acts as an intermediary between the user and the accommodation provider (hotel or apartment owner). The provider is responsible for delivering the stay, its quality and its accuracy against the description. We make reasonable efforts to keep information accurate and up to date.
3. Bookings and confirmation
- A booking request is provisional until it is confirmed by the hotel or accommodation provider.
- We inform you of confirmation or rejection on the website or through our official contact channels.
- Prices and availability shown on the website at the time of booking are the reference and may change before confirmation.
4. Payment and cancellation
Payment methods, cancellation and refund terms follow each listing's own policy as shown on its page on the website. Please review that policy before completing your booking.
5. User responsibilities
- Provide accurate and complete booking information (name, contact number, dates, number of guests).
- Respect the rules of the accommodation and applicable local laws.
- Do not use the platform for any unlawful, fraudulent or abusive purpose.
- Keep your account credentials confidential, if you have an account.
6. Limitation of liability
Hojozaty is not liable for damage or loss arising from the accommodation provider's services, from circumstances beyond its control, or from inaccurate information provided by users or providers. To the extent permitted by law, Hojozaty's liability is limited to its role as an intermediary facilitating the booking.
7. Communication via WhatsApp, Messenger and Instagram
We communicate with users via WhatsApp, Facebook Messenger and Instagram to answer questions and follow up on bookings. When you message us on these channels, you agree that the information you send is used to serve you and process your requests, in line with our Privacy Policy. Hojozaty will never ask for your passwords or verification codes and does not send suspicious links.
8. Changes to these terms
Hojozaty may update these terms at any time. The updated version applies from the date it is published on this page. Continued use of the platform means you accept the changes.
9. Contact us
- Official WhatsApp: +1 817-747-1077
- Contact page: hojozaty.online/contact
